Privacy Policy
ADOLFO MENDONÇA ATELIER WEBSITE PRIVACY AND COOKIES POLICY
Adolfo Mendonça Atelier highly values and prioritises the trust entrusted to it, upholds the privacy rights of consumers, and is dedicated to maintaining the security and confidentiality of personal data.
ADOLFOMENDONCAATELIER.COM serves as a platform to showcase and sell the entire portfolio of works developed by Adolfo Mendonça Atelier®, a ceramics studio established by Adolfo Mendonça, an Azorean designer who creates handmade pieces.
The processing of consumers' personal data facilitates the development and targeted marketing of products and services offered, the creation of more engaging content aligned with user preferences or tastes, and the maintenance of this website to ensure that visitors experience an intuitive, functional, and enjoyable visit.
This Privacy Policy delineates the manner in which ADOLFOMENDONCAATELIER.COM utilises the personal data of customers and prospective customers and is organised into the following sections.
Introduction
This Privacy and Cookies Policy elucidates the manner in which users' personal data is collected, utilised, and safeguarded, as well as the manner in which the website employs cookies. Data processing is conducted in accordance with Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR) and relevant Portuguese legislation.
Data Controller
Adolfo Mendonça Atelier
Address: Caminho de Baixo nº28b, S. Mateus. 9700-559 Angra do Heroísmo
VAT Number: PT257521631
E-mail: info@adolfomendoncaatelier.com
Personal Data Collected
The following personal data may be collected:
. The data requested by Adolfo Mendonça Atelier and provided by the user through the Newsletter registration form include: name, surname, email address, date of birth (day and month), location, language preferences, marketing preferences, among other details;
. The data requested by Adolfo Mendonça Atelier and provided by the user when sending a message through the contact forms available on the website — name, surname, email, location, among others;
. Information provided directly by the user through any message submitted via the contact forms available on the website or email, and from which a product or service offered by Adolfo Mendonça Atelier originates;
. Information provided by the customer when placing an order — name, surname, email, telephone contact, address, payment details (securely processed by third parties), marketing preferences, browsing data and cookies, order history;
. Information about visitor interaction and use of the site — may include IP addresses, preferences, languages, pages visited on the site, pages from which they arrived at the ADOLFOMENDONCAATELIER.COM site, clicks, time spent on and using the site, scrolling, searches, information about the browser used to access the site, the device used, and technical problems that may occur while using the site.
Purposes of Data Processing
The personal data collected is intended to:
. Operate this website;
. Analyse its functionality and comprehend user interactions;
. Maintain and develop this website to improve its functionality and manage its content in an appropriate, useful, and engaging manner;
. Personalise services;
. Provide information and content of interest to the visitor or client;
. Add the client to the Adolfo Mendonça Atelier contact list to facilitate communication following their contact via a form, direct email, order placement, or newsletter subscription;
. Dispatch marketing emails in accordance with the preferences of users who have subscribed to the Newsletter or placed an order and have provided their consent;
. Process and ship orders;
. Communicate with the customer regarding the status of the order;
. Provide user support;
. Ensure the security and integrity of services;
. Comply with contractual and legal obligations.
Legal Basis for Processing
Data processing is founded upon:
. The execution of a contract (order processing);
. Compliance with legal obligations;
. User consent (cookies, newsletter);
. The legitimate interest of the controller (security, fraud prevention).
How is your personal data collected?
Data is collected through:
. Newsletter subscription form: when a user subscribes to the newsletter, the requested personal data is collected, including name, surname, email, date of birth (day and month), location, language, marketing preferences, among others.
. Contact forms: when a user submits a comment, request for clarification, or other information via the form fields on this website, the data entered in the relevant form and the visitor's IP address are recorded.
. Order processing: When a user completes a purchase via the adolfomendoncaatelier.com website, the necessary data for accurate processing and shipment of the order is collected.
. Cookies: small pieces of text pieces containing relevant information sent to your browser upon visiting the website. There are two categories of cookies: functional and mandatory cookies, which enable visitors to utilise the primary features of the website; and metrics and performance cookies, also known as non-essential cookies, that record information on how visitors interact with the site. The utilisation of non-essential cookies provides valuable data to enhance the visitor experience, such as recalling preferred language settings to facilitate future visits. Additionally, cookies enable the website to identify the device used to access the site (desktop, tablet, mobile, etc.). Please note that cookies only store information related to your preferences and do not disclose personal data. You may disable cookies through your browser at any time for any website. If you prefer not to have non-essential cookies enabled during your visit to ADOLFOMENDONCAATELIER.COM, simply disregard the message displayed in the lower left corner.
. Google Analytics: ADOLFOMENDONCAATELIER.COM employs Google Analytics to analyse visitor interactions on the website, capturing anonymous data such as the most visited pages, buttons with the highest click rates, peak visit times, and device types used. Google Analytics predominantly utilises first-party cookies to monitor user engagement. Users have the option to disable cookies or delete individual cookies at their discretion. Additionally, Google Analytics collects IP addresses to enhance service security and provide website administrators with insights into the geographical origin of users, including country, state, or city (commonly referred to as “IP geolocation”).
Cookie Management and Consent
Users have the ability to manage or deactivate cookies via their browser settings. It is important to note that disabling cookies may impact the overall browsing experience.
Users will be informed about the use of cookies and may choose to accept or reject certain types of cookies, except for those that are strictly necessary.
Why are you receiving emails from Adolfo Mendonça Atelier?
There are three distinct reasons that may account for the receipt of emails from the Atelier:
. Since you completed a Contact Form on the website and subsequently received one or more tailored and exclusive email responses aligned with your request;
. Because you placed an order through the website;
. By subscribing to the newsletter via the ADOLFOMENDONCAATELIER.COM website or through the links provided on the atelier's social media profiles on Facebook or Instagram, you consent to receive periodic email communications from the brand. These communications will always respect your marketing preferences, as specified when completing the newsletter registration form.
Users are entitled to cancel their Newsletter subscription at any time through the link provided in the footer of any correspondence dispatched by the Atelier.
Data Retention
Personal data shall be retained solely for the duration necessary to accomplish the referenced purposes or as mandated by law, with the exception of data collected via Google Analytics, which shall be maintained for a period of 14 months.
Data Sharing
Data will only be shared with:
. Service providers such as transportation companies and payment platforms;
. Legal entities, when necessary, shall fulfill their obligations.
Links to third-party websites
ADOLFOMENDONCAATELIER.COM may provide useful links to external websites on its platform. The privacy policy outlined herein pertains solely to the ADOLFOMENDONCAATELIER.COM website. Consequently, when you access third-party websites, it is advisable to review their respective privacy policies.
Data Subject Rights
The user has the right to:
. Access their data;
. Rectify incorrect data;
. Request erasure;
. Limit processing;
. Object to processing;
. Data portability.
If you wish to perform any of these actions, you can send an email to info@adolfomendoncaatelier.com at any time.
Do you wish to unsubscribe or modify your newsletter preferences? Simply access the link provided in the footer of one of the emails previously received in your inbox.
Data Security
The data collected is utilized solely when absolutely necessary to ensure optimal user experience during their visit to the website or direct interaction with the studio. Privacy and confidentiality are fundamental principles in the establishment of a trust-based relationship with each user. The studio is dedicated to safeguarding your data by implementing a platform equipped with appropriate security measures. The studio does not sell, distribute, or commercially disclose the confidential information of its users to any third parties.
Nevertheless, the transmission of information over the Internet is not entirely secure, and we are unable to guarantee the absolute security of data transmitted through such channels.
Contact for Data Protection Issues
For inquiries regarding privacy matters, users are advised to contact: info@adolfomendoncaatelier.com.
Amendments to the Privacy and Cookies Policy
Adolfo Mendonça Atelier reserves the right to revise this document at any time. It is recommended to regularly review this page.
Use of the ADOLFOMENCONCAATELIER.COM website implies acceptance of this Privacy Agreement. If you have any questions, you can contact us via email at info@adolfomendoncaatelier.com.
If you are dissatisfied with the use of your personal data or with the response after exercising any of these rights, you have the right to lodge a complaint with your supervisory authority (National Data Protection Commission — CNPD | Av. Dom Carlos I, Nº134, 1º, 1200-651 Lisboa | Tel: +351 213 928 400 | Fax: +351 213 976 832 | email: geral@cnpd.pt).